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Thread: Zen vision M 30GB blank white screen

  1. #1

    Zen vision M 30GB blank white screen

    I have scanned the forum for a smiliar problem but I need more help.

    My Zen vision M, 30GB player is a 2004 model, my Operating system is Windows Vista, 32-bit. I'm not sure what firmware I have on my player. As of last week, I have only a blank white screen; I have backed up all my contents and dowloaded the recovery tool with no result.

    After contacting Customer service, they sent me to the forum to look for help or buy a new unit...just want to make sure there is no other recourse I can pursue.

  2. #2
    Trusted Contributor
    Join Date
    Jul 2009
    Posts
    295

    Re: Zen vision M 30GB blank white screen?

    i'm afraid it looks like your unit just died.

    http://storeyourpicture.com/images/s...lectronics.jpg
    Last edited by KokChoy; 10-28-2011 at 03:07 PM.

  3. #3
    Uber Guru
    Join Date
    Apr 2008
    Posts
    3,341

    Re: Zen vision M 30GB blank white screenV

    A white screen can not be repaired it must be replaced. It is a hardware issue not software. You can do it yourself. Purchase another screen & replace it. I have done this many times. Instructions for opening & disassembly of the player here http://www.youtube.com/profile?user=...u//_Drkr3ou22E Source to purcahse another screen here. http://cgi.ebay.com/Creative-ZEN-Vis...item5d25d8dbcb
    Last edited by KokChoy; 10-28-2011 at 03:07 PM.

  4. #4

    Re: Zen vision M 30GB blank white screen+

    Thank you for the input.

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