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Thread: Firmware for CreativeZEN Touch 2 does not work

  1. #11
    Contributor
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    Re: Firmware for CreativeZEN Touch 2 does not work

    I have also Zen touch 2 with GPS, but Build No 2.00.35e. I wanted to update to 2.00.38 but get also the message "Thus installer is not intended for your device. Tap close to exit. What can I do?

  2. #12
    Moderator HT-CL's Avatar
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    Re: Firmware for CreativeZEN Touch 2 does not work

    Quote Originally Posted by julee View Post
    I have also Zen touch 2 with GPS, but Build No 2.00.35e. I wanted to update to 2.00.38 but get also the message "Thus installer is not intended for your device. Tap close to exit. What can I do?
    Hi julee,

    Ensure that you have downloaded the firmware from this website.
    Cheers,
    HT-CL

    http://www1.wfp.org/

  3. #13
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    Re: Firmware for CreativeZEN Touch 2 does not work

    I did so. I tried it two times to make sure that there is no bug in the download ...

  4. #14
    Moderator HT-CL's Avatar
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    Re: Firmware for CreativeZEN Touch 2 does not work

    Quote Originally Posted by julee View Post
    I did so. I tried it two times to make sure that there is no bug in the download ...
    Hi julee,

    You can try to perform a factory reset to the Creative ZEN Touch 2 by:
    1) Switch off the player.
    2) Press and hold the "Power" button and "Home" button at the same time until "Recovery Mode" is displayed.
    3) Select "Wipe/Data Factory Reset".
    4) Select "Yes - delete all user data".
    5) Once completed, select "Reboot system now".

    Note: Use the volume "+" and volume "-" buttons to navigate and "Home" button to select.

    You will have to backup the files in the media player before you perform a factory reset to it.
    Last edited by HT-CL; 10-12-2017 at 09:49 AM.
    Cheers,
    HT-CL

    http://www1.wfp.org/

  5. #15
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    Re: Firmware for CreativeZEN Touch 2 does not work

    Still the same ...

  6. #16
    Moderator HT-CL's Avatar
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    Re: Firmware for CreativeZEN Touch 2 does not work

    Quote Originally Posted by julee View Post
    Still the same ...
    Hi julee,

    This is strange but I have no other solutions.
    Cheers,
    HT-CL

    http://www1.wfp.org/

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