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Newbie
Zen-Dusty
Posts: 2
Registered: 10-24-2009
0

Zen X-fi Lock Button

when i press the lock button and leave it locked long enough that the screen switches off but keeping music playing, can i unlock it? i've been trying but i had to press the reset button. But when i lock it and the screen is still on, i can unlock it by simply pressing the lock button!  Can i unlock?

Trusted Contributor
bigred
Posts: 137
Registered: 03-18-2005
0

Re: Zen X-fi Lock Button

Tap the screen whilst the player is locked, this will bring up a screen with the clock and an icon that you drag out of the bottom of the screen, the player is then unlocked, but you have to tap the screen again, this will brong the play controls up.

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Creative Jukebox 10GB, Zen Micro 5GB silver, Zen 16gb with 8gb SDHC card, Ultimate Ears Super-fi pro 5's, X Fi PC, Dissapointing Zen X-fi 2 16gb.
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Newbie
Zen-Dusty
Posts: 2
Registered: 10-24-2009
0

Re: Zen X-fi Lock Button

thanks, but even that doesnt work! when it is locked long enough that the screen switches off while locking, i tried tapping the screen, pressing the lock button, everything, but it still doent unlock it!

Trusted Contributor
carlobee
Posts: 291
Registered: 07-21-2009
0

Re: Zen X-fi Lock Button

that seems like an issue with the player already. normally, it doesn't have to be that way.

 

Contributor
janneman
Posts: 38
Registered: 11-29-2008
0

Zen X-fi (II ???) Lock Button

guessing this is about the X-Fi II ?? (with the touchscreen...) and NOT about the "X-Fi" (with WiFi and eeneeweenee little buttons)
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Creative Zen X-Fi 16 G - loving it - but really disappointed about the softwarez
Regular Visitor
greyfox
Posts: 8
Registered: 06-08-2006
0

Re: Zen X-fi (II ???) Lock Button

Im getting the same issue here im actually on my second XFI2, first one battery died within first week. got a new xfi2 now but it still suffers from the lock issue.

 

What i hate is it doesnt matter if its auto or manual lock, it still locks the player out until the album is played out and idle switch off will get it. This player definatley requires another firmware update.

 

Whats even worse is i have to use the player without lock and so the screen doesnt switch the backlight light off which will eventually lead to a burn in.

 

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second xfi2, version 1.01.01

 

Newbie
julestex
Posts: 2
Registered: 11-08-2009
0

Re: Zen X-fi (II ???) Lock Button

Hello, I'm so glad other people have the same issue. I hope a new firmware will be soon released. I 've tried to send a message to creative (using the support form) but my @mail it didn't like my email adress and my purchase date. This product seems to be great but now i can't really use it...
Administrator
KokChoy-CL
Posts: 2,839
Registered: 12-10-2007
0

Re: Zen X-fi Lock Button


Zen-Dusty wrote:

when i press the lock button and leave it locked long enough that the screen switches off but keeping music playing, can i unlock it? i've been trying but i had to press the reset button. But when i lock it and the screen is still on, i can unlock it by simply pressing the lock button!  Can i unlock?


 

Hi Zen-Dusty,

 

Do you have an estimate of how long you leave the player locked before this issue occurs?

  




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Newbie
julestex
Posts: 2
Registered: 11-08-2009
0

Re: Zen X-fi Lock Button

This occurs since the screen switch off. After that it seems impossible to interact with it.

Administrator
KokChoy-CL
Posts: 2,839
Registered: 12-10-2007
0

Re: Zen X-fi Lock Button

Thanks Julestex.

 

For the rest of the folks, can I confirm that this is the same for everyone?

  




As with the nature of any forums, some questions may not necessarily require a response. Check the announcement section often, seek help from the community or contact our Customer Support if you have an urgent issue.

My blog

Forum Administrator
Creative Labs