MP3 Players

[fixmyzen]

I have scanned the forum for a smiliar problem but I need more help.

My Zen vision M, 30GB player is a 2004 model, my Operating system is Windows Vista, 32-bit. I'm not sure what firmware I have on my player. As of last week, I have only a blank white screen; I have backed up all my contents and dowloaded the recovery tool with no result.

After contacting Customer service, they sent me to the forum to look for help or buy a new unit...just want to make sure there is no other recourse I can pursue.

[carlobee]

i'm afraid it looks like your unit just died.

[coachop94]

A white screen can not be repaired it must be replaced. It is a hardware issue not software. You can do it yourself. Purchase another screen & replace it. I have done this many times. Instructions for opening & disassembly of the player here   http://www.youtube.com/profile?user=TheGadgetDr#p/u/11/_Drkr3ou22E    Source to purcahse another screen here.  http://cgi.ebay.com/Creative-ZEN-Vision-M-30gb-60GB-LCD-TFT-Screen-New_W0QQitemZ400066927563QQcmdZVi...

[fixmyzen]

Thank you for the input.