Sound Blaster

[cineq]

Finally I found the reason of a problem. 

This Fix is for Audigy 4 owners who can't install Dolby Digital Live Pack for Audigy (getting "Setup is unable to detect a supported product..." message).

Start DDL Pack for Audigy. After you see an error message find temporary location of extracted setup files (on Vista it is usually C:\Windows\Temp\CRF00x. The location can be easily found using Windows task Manager. To do it find "Installation Wizard" under Applications tab, then right click on it, select "Go to process". Tight click on it (setup.exe), select "Properties". Find "Location". Voila.

Copy extracted setup files (for example CRF001) to any location (for example c:\).

Exit installer.

Replace existing CRF001\Support.Cab file with fixed one.

Start installer (CRF001\setup.exe).

The problem is Creative omitted one important "[" in "WebDrv.ini". The line wrong line is:

Hardware.Map10]

and it should be:

[Hardware.Map10]

This causes installer can't detect Sound Blaster Audigy 4.
Fixed Support.Cab was rebuilt using fixed WebDrv.ini.

Shame on you, Creative.

Fixed download: Audigy_DDL_Pack_3_00_01_Fix.zip

This fix is not a complete DDL for Audigy installer! It contains only fixed file which is required to install legally bought software!

[DriverExpires]

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cineq wrote:

Finally I found the reason of a problem. 

This Fix is for Audigy 4 owners who can't install Dolby Digital Live Pack for Audigy (getting "Setup is unable to detect a supported product..." message).

Start DDL Pack for Audigy. After you see an error message find temporary location of extracted setup files (on Vista it is usually C:\Windows\Temp\CRF00x. The location can be easily found using Windows task Manager. To do it find "Installation Wizard" under Applications tab, then right click on it, select "Go to process". Tight click on it (setup.exe), select "Properties". Find "Location". Voila.

Copy extracted setup files (for example CRF001) to any location (for example c:\).

Exit installer.

Replace existing CRF001\Support.Cab file with fixed one.

Start installer (CRF001\setup.exe).

The problem is Creative omitted one important "[" in "WebDrv.ini". The line wrong line is:

Hardware.Map10]

and it should be:

[Hardware.Map10]

This causes installer can't detect Sound Blaster Audigy 4.
Fixed Support.Cab was rebuilt using fixed WebDrv.ini.

Shame on you, Creative.

Fixed download: Audigy_DDL_Pack_3_00_01_Fix.zip

This fix is not a complete DDL for Audigy installer! It contains only fixed file which is required to install legally bought software!

---

That's awesome cineq. I bet that was a hard bug to find.

Anyone at Creative notice this thread?

It may be worth submitting on the developer forums.

I say "may be" because "maybe" somebody will actually read it.

Message Edited by DriverExpires on 03-30-2009 03:28 PM

[Loi-CL]

Hello Guys,

The development team has been notified. They are working on it.

Cineq,

Thank you for the info.

Message Edited by Loi-CL on 03-30-2009 10:45 PM

[KokChoy-CL]

There is a new updated DDL package (DDL_PCAPP_LB_3_00_01a.exe) available for download at buy.soundblaster.com now.

[DriverExpires]

lol I've never seen such a speedy response from Creative ever. Good Job, I'm lost for words.

[benjy]

is it possible to let someone buy the DDL pack for me, because i dont have a credit card!!!

and is the registration working then?!

Message Edited by benjy on 03-31-2009 01:47 AM

[SoNic2367]

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KokChoy-CL wrote:

There is a new updated DDL package (DDL_PCAPP_LB_3_00_01a.exe) available for download at buy.soundblaster.com now.

---

Maybe Creative can give cineq a 100% rebate on his purchase since he did the debugging job for you

Message Edited by SoNic2367 on 03-31-2009 06:33 AM

[DriverExpires]

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SoNic2367 wrote:

---

KokChoy-CL wrote:

There is a new updated DDL package (DDL_PCAPP_LB_3_00_01a.exe) available for download at buy.soundblaster.com now.

---

Maybe Creative can give cineq a 100% rebate on his purchase since he did the debugging job for you

---

I concur with SoNic2367! Good Job cineq & Creative on this one.

[cineq]

I'm glad I helped some of you. Reagrding rebate - I've already bought DDL Pack, so not possible.

Happy DDL-ing :-)

Message Edited by cineq on 03-31-2009 06:27 AM

[SoNic2367]

I said "rebate" as in money-back check or credit-card refund...

Anyway, good job for the find. And Creative this time did a good job too in releasing the fix (albeit a simple one) so quick.

Message Edited by SoNic2367 on 03-31-2009 12:37 PM