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Contributor
Zeratul256
Posts: 237
Registered: 03-30-2008
0

Patience is a Virtue

[ Edited ]

Whoa! Let's not go and freak out too much guys. It is Sunday after all, and most of the Creative crew has gone home early. I for one have had a great experience with the old Sound Blaster cards that I have used in the past, and although these happenings are unfortunate, do we really want to smash a company name like some uncontrolled mob? Do we not really love Creative despite some faults in drivers and customer service? After all, you're reading this because you are concerned, otherwise you would have no interest in this forum at all. No, I am not just some Creative freak who supports everything that they do or make, but I do appreciate their products. I too have signed the petition located at http://www.petitiononline.com/crtvlabs/petition.html . I say however that we DEMAND a response from the management and a detailed reasoning of WHY certain features of these wonderful devices do not function properly, and why they have not been updated or supported. It is unfortunate to have such helpful software removed, but we must be civil and organized about this. Do you really want to bring down a company that you depend on? A company that YOU supported by buying their hardware?

 

Why not help them come to a solution?

I for one vote that if Creative is having trouble finding a way to help it's customers with working drivers that they analyze the possibility of offering Daniel a job, as he obviously has developed a way to help fellow users. Let's not destroy a company that have enjoyed for so long. I believe that we should work with them and request information about how we can help develop better software. I do hope that Creative will recognize that many of its customers are extremely upset now that they have lacking functionality, and I for one will support distribution (for the time being) of the Daniel_K drivers until solid evidence of his wrongdoing has been shown to me.

IF he was using them for profit, I can understand Creative's stance immediately, as I would not want any of my work or ideas sold by someone else for profit. If the donations were purely to fund the drivers, then I support Daniel. 

 

Also, do NOT kill the messenger. He has done nothing wrong, only what he has been told to do. 

 

 In the end, I support both Creative AND Daniel

 

 

 I believe that Creative Labs owes it's customers a complete and very detailed explanation for everything happening with this current situation, and I invite management to post a response on this thread.

 

I also think it would be an excelent idea for a Moderator from Creative to post its current EULA.

Message Edited by Zeratul256 on 03-30-2008 11:09 PM
Trusted Contributor
styckxx
Posts: 98
Registered: 11-25-2007
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Re: Patience is a Virtue

[ Edited ]
shut  up.
Message Edited by styckxx on 03-30-2008 08:07 PM
Contributor
Zeratul256
Posts: 237
Registered: 03-30-2008
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Re: Patience is a Virtue

  styckxx, I highly doubt that you even read that, seeing as though you posted before I could even open the page again.
Contributor
GlassShadow
Posts: 15
Registered: 03-30-2008
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Re: Patience is a Virtue

Hello Mr Marketer for Creative.

 

Damage control should have been done about 12 months ago when Creative implemented such a policy which has bred this to fruition, Creative would better spend their money on proper driver support than on such fruitless postings.  The reason this happened was because everyone was already unsatisfied, to hear that Creative are actively crippling their products for great profits at the expense of the consumer is more than enough to warrent such a responce.

 

You must understand the marketing concepts but perhaps you should also understand the consumer isn't as dumb as you seem to think.
Contributor
Roflsauce
Posts: 12
Registered: 03-30-2008
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Re: Patience is a Virtue

STFU. It's about time this sort of thing happened. Power to the people for standing up against some serious corporate B.S.!
Contributor
Zeratul256
Posts: 237
Registered: 03-30-2008
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Re: Patience is a Virtue

You must missunderstand my meaning. Summary: We need a VERY detailed explanation from Creative for all of the problems with drivers on their end, and why they insist that Daniel is such a problem, and for the customer support issues. Also we need to know WHAT they plan to do to fix all of these problems, and how to compensate their customers for these problems. Remember, they need time to respond, and in the corporate world, it may take a couple of days to get a decision passed. And no, there is nothing wrong with that, if they make hasty decisions, they may piss you off even more.:smileywink:
Trusted Contributor
styckxx
Posts: 98
Registered: 11-25-2007
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Re: Patience is a Virtue


Zeratul256 wrote:
We need a VERY detailed explanation from Creative for all of the problems with drivers on their end
 
No we don't. They already admitted it. Read more before you babble. 
Contributor
Zeratul256
Posts: 237
Registered: 03-30-2008
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Re: Patience is a Virtue

 


styckxx wrote:

Zeratul256 wrote:
We need a VERY detailed explanation from Creative for all of the problems with drivers on their end
 
No we don't. They already admitted it. Read more before you babble. 


 

 

 

Apparently you need even MORE explanation. I said DETAILED EXPLANATION FROM CREATIVE. Admitting it is one thing, but if they have Just Reasoning for their actions, then SO BE IT. Unfortunately this forum is turning into a large tantrum fight among children.

 

 

 

Trusted Contributor
IBugUNot
Posts: 55
Registered: 03-30-2008
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Re: Patience is a Virtue

Creative has had ample time to fix the issues that have led to this, and by choosing to continue to provide less service and support damaged their own brand beyond repair.  It dosen't matter how they decide to "fix" this situation for most, as for me the DK posting was just the festering boil that Creative customer service has become finally popping.
Visitor
Plasmafox
Posts: 8
Registered: 03-30-2008
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Re: Patience is a Virtue

I think zeratul256 is a pretty cool guy. Eh pretends to be a customer but really works for creative and doesn't afraid of anything.