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dan_vaida
Posts: 3
Registered: 09-23-2009
0

Sound Blaster Live! 24-bit External (SB0490) choppy background sound

Hello, I am using Windows 7 build 7600 and the following driver file: USB_W7DRVBETA_US_1_01_0092.exe

The thing is that this happened on Vista Business SP1 also. However, it only happened when I used the Creative Update program to update the driver to the latest version.

When I used the driver that came on the CD all was good, I didn't experience choppy sound.

I don't know the cause of these annoying sounds however I do observe that the choppy sound starts when a Windows sound is played (error, etc.) but that's not the general rule.

So I tried using the original driver on the CD on Windows 7 using the Compatibility wizard but with no luck. Subwoofer didn't worked for me neither 5.1 mode.

I use a 6720s HP Compaq laptop. I can record the behavior if that would help.

Let me know if you experience the same stuff or know a possible solution for this annoying issue.

Thank you.

Visitor
dan_vaida
Posts: 3
Registered: 09-23-2009
0

Re: Sound Blaster Live! 24-bit External (SB0490) choppy background sound

Just installed the latest driver USB_PCDRVBETA_US_1_01_0097.exe

I still hear the same choppy sound and pops in my speakers. For example when I am typing in a text box (website, messenger, etc.) and I am right at the start and If I hit the backspace button I hear the annoying pop. If I turn on winamp (direct sound with hardware acceleration enabled) and do that backspace again that sound dissapears and all is fine.

I checked DxDiag and it says the following:

The file ksaud.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.

Anything else I could do to solve this ? It is annoying because the pops start to be heard randomly sometimes.

Visitor
dan_vaida
Posts: 3
Registered: 09-23-2009
0

Re: Sound Blaster Live! 24-bit External (SB0490) choppy background sound

Anyone ?
Newbie
Glasswalker33
Posts: 1
Registered: 11-04-2009
0

Re: Sound Blaster Live! 24-bit External (SB0490) choppy background sound

I've been having the same problem with mine.  At first, all it would take is unplug the laptop end of the USB, wait a second, then plug it back in.  A sound (incoming mail, reminder, general Windows sound) had to initiate the sound.  It's almost like a CD skipping, but the sound played has no bearing on the popping sound.  It's always the same pitch, timing, etc. no matter the sound that caused it.

 

I've blue screened a couple of times too over the past couple of weeks.  I've only been able to catch 'USB' during the blue screen before it reboots, so I don't have a code number to chase down.

 

I'm using Windows Vista Premium Edition on a Gateway laptop that's about two years old.  I'm being lazy, and not looking, but I'm pretty sure it's got a 1.6GHz DualCore proc, I upped the RAM to 2GB, I had to replace the HDD and I honestly don't recall the brand.

 

It's gotten to the point now that even unplugging and then replugging doesn't really affect it anymore.  I know that I've updated the driver a couple of times.  The first time Vista whined about it.  Going to see if there's a more current version, but I don't really have any further help or suggestions. 

 

Hopefully something will come up.