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Visitor
Mrniceguy
Posts: 2
Registered: 10-27-2009
0

Windows 7 does not like my Audigy Card at all

Hey guys,

Got too excited and went out and bought Windows 7 Ultimate x64 - fantastic. Problem is, I have no sound - my Asus Rampage Formula motherboard has no onboard sound as it comes with a seperate sound card which won't work and neither will the cheapy Audigy standard one I bought today to try...

 

7 automatically installs some drivers when it detects I have a sound card installed and sticks it in the Device Manager under 'System Devices' and calls it a 'High Definition Audio Controller'

 

Now I found the new Win 7 drivers on here and downloaded in the hope of installing and overwriting this 'Hi Def Audio Controller' but when i'm in setup I get the error message "Setup is unable to detect a supported product on your system. Please ensure that your product is properly installed before running this Setup Program. Setup will exit" which is completely baffling me as Win7 can detect and install this 'audio controller' - when I hover over the volume icon in the taskbar (which incidentally has a red cross over it) it says 'No audio output is installed"

 

I'm probably going wrong somewhere, but I don't know if its Win7 or these "Windows 7" drivers don't actually work?

 

Please can anyone help??!!

 

Guru
jmacguire
Posts: 1,410
Registered: 08-02-2008
0

Re: Windows 7 does not like my Audigy Card at all

http://forums.creative.com/t5/Sound-Blaster/SB-Audigy-Series-Support-Pack-3-5-10-11-2009/td-p/538381

 

Try this package please.  The creator of the package has altered the installation of the software and drivers to install properly under Windows 7.  This package does work, I have installed it myself many times.

Cheers,
jmacguire
Visitor
Mrniceguy
Posts: 2
Registered: 10-27-2009
0

Re: Windows 7 does not like my Audigy Card at all

Hey buddy, thanks for getting back to me; much appreciated!

 

It wont work for me! It always says when I click on setup - "Setup is unable to detect a supported product on your system. Please ensure that your product is properly installed  before running this setup program."

But its there in device manager, where Windows has allocated it their 'High Definition Audio' drivers......still no sound :smileysad:

 

I really dont want to have to go back to Vista....

Visitor
Sprayy
Posts: 9
Registered: 11-03-2009
0

Re: Windows 7 does not like my Audigy Card at all

I have the exact same problem.

 

I've tried EVERYTHING

 

Moving PCI slots, cleaning it, exchanging sound card.

 

I've gone through installing and uninstalling all the sound packs, "updated drivers" from creatives site, as well as that indie driver pack thats been posted on here.

 

A lot of people are having this issue, and creative is doing nothing to rectify the problem, or even address that it IS a problem.

Guru
jmacguire
Posts: 1,410
Registered: 08-02-2008
0

Re: Windows 7 does not like my Audigy Card at all

Perhaps you can try this:

 

http://support.creative.com/downloads/download.aspx?nDownloadId=10960

 

Yes I know that that is a standard driver from Creative.  But try to download the driver.  Then right click it, and extract it.  You can extract it like this if you have WINRAR, WINACE, or WINZIP on your system.  Even the free 7-zip will work great.

 

Then go to device manager, and then to your unknown device, and then update driver, and then choose "have disk....." and browse to the folder where you unzipped the driver.  Then install the driver, allowing it to copy the files over to your system.  Reboot.  Sound may still not be working at this point.  Then try windows update or the Daniel K. pack again.  Using this method may seem weird but I am trying to "trick" your system into picking up your Audigy.

 

This worked for me before with my x-fi Titanim and my Extreme gamer when I switched to Vista 64.

Cheers,
jmacguire
Visitor
Sprayy
Posts: 9
Registered: 11-03-2009
0

Re: Windows 7 does not like my Audigy Card at all

Wheres the INF file?

Visitor
Sprayy
Posts: 9
Registered: 11-03-2009
0

Re: Windows 7 does not like my Audigy Card at all

So I started talking with Robert M.

 

We figured out that my Audigy SE is really an XFI....? Sealed box...but the hardware ID's dont lie.

 

Anyways Robert's XFI drivers fixed everything...go figure

 

Maybe as random as it sounds some of you guys should try the same thing.

Guru
jmacguire
Posts: 1,410
Registered: 08-02-2008
0

Re: Windows 7 does not like my Audigy Card at all

I wll not try anything of Robert's because he will clearly tell you, not sure what it does, but I hope you like it.  That worries me. 

 

Daniel K.'s drivers have been running on my systems for over a year now and I am very happy.  I can use the newest Creative updates on top, and he actually explains what he does to the applications and drivers.

Cheers,
jmacguire
Visitor
Sprayy
Posts: 9
Registered: 11-03-2009
0

Re: Windows 7 does not like my Audigy Card at all

He was the only one to figure out my problem.  So he gets props from me.